578jili Privacy Policy

Overview & Scope

This Privacy Policy applies to all personal information collected by 578jili through: (a) the 578jili website at https://578jili.onl; (b) the 578jili mobile-optimised platform; (c) live chat and email communications with our support team; and (d) any other channels through which 578jili interacts with players and prospective players in the Philippines.

This Policy does not apply to third-party websites, services, or applications that may be linked from the 578jili Platform. We encourage you to review the privacy policies of any third-party services you access in connection with your 578jili account, including payment processors such as GCash and Maya.

By registering for a 578jili account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

1 Personal Data We Collect

578jili collects the following categories of personal data:

1.1 Identity & Contact Data. This includes: full name as it appears on a government-issued ID; date of birth (to verify the 21+ age requirement); registered mobile number; email address (where provided); residential address; and nationality.

1.2 Account Data. Your chosen username, account creation date, login history (date, time, and IP address of each login), account status, and any preferences you set within your 578jili account settings.

1.3 Financial & Transaction Data. Deposit amounts, withdrawal requests, transaction timestamps, payment method identifiers (e.g., GCash account number last four digits, bank name), and balance history. Full payment credentials — such as complete GCash wallet IDs, bank account numbers, or card numbers — are processed by third-party payment processors and are not stored by 578jili directly.

1.4 Gaming Activity Data. Game titles accessed, bet amounts, game outcomes, session duration, bonus claims, wagering progress, and other in-game behavioural data generated during your use of 578jili.

1.5 KYC Verification Data. Copies of government-issued identification documents (e.g., SSS ID, UMID, passport, PhilSys National ID), selfie photographs submitted for liveness verification, and proof-of-address documents, where required for identity verification.

1.6 Technical Data. Device type and operating system, browser type and version, IP address, time zone, referring URL, pages visited within the Platform, session length, and error log data. This data is collected automatically via server logs and analytics tools.

1.7 Communications Data. Records of your communications with 578jili's customer support team, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.

2 How We Collect Your Data

578jili collects personal data through the following methods:

• Direct Provision: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, or contacting customer support.
• Automated Collection: Technical data is collected automatically via server logs, cookies, and similar tracking technologies when you access or use the 578jili Platform.
• Third-Party Sources: Identity verification data may be cross-checked against third-party identity verification services or government databases where required for KYC compliance.
• Payment Processors: Transaction confirmation data is received from payment processors (GCash, Maya, BPI, BDO, and others) to confirm the status of deposit and withdrawal transactions.

3 Purposes of Processing

578jili processes your personal data for the following specific purposes:

• Account Management: To register, authenticate, and maintain your 578jili account, including the enforcement of the one-account-per-person policy.
• Age & Identity Verification: To confirm that you meet the 21+ age requirement and to verify your identity as required by PAGCOR regulations and anti-money laundering obligations.
• Payment Processing: To facilitate deposits, process withdrawal requests, and maintain accurate transaction records.
• Gaming Services: To provide, personalise, and improve the gaming experience on the 578jili Platform.
• Fraud & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other prohibited activities.
• Regulatory Compliance: To satisfy obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), RA 10173, and other applicable Philippine laws.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behaviour patterns, enforce deposit limits and self-exclusion requests, and fulfil responsible gaming obligations.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates — only where you have provided explicit consent. You may withdraw marketing consent at any time.

4 Legal Basis for Processing

578jili processes personal data on the following legal bases as defined under RA 10173 and its implementing rules:

• Contractual Necessity: Processing is necessary for the performance of the agreement between you and 578jili — specifically, to provide the gaming services you have registered for.
• Legal Obligation: Processing is necessary to comply with Philippine legal obligations including PAGCOR licensing requirements, AMLA reporting duties, and NPC regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is based on 578jili's legitimate interests, where those interests are not overridden by your data protection rights.
• Consent: Marketing communications and optional data collection activities are processed on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

578jili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Personal data is shared only in the following limited circumstances:

• Payment Processors: Transaction data is shared with GCash, Maya, BPI, BDO, UnionBank, and other payment service providers solely to facilitate financial transactions you initiate.
• Identity Verification Services: KYC document data may be shared with certified third-party identity verification providers for the purpose of verifying your identity and age.
• Regulatory Authorities: 578jili may be required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies in response to lawful requests, court orders, or regulatory obligations.
• Technology Service Providers: Cloud hosting, data analytics, and customer support platform providers may process data on behalf of 578jili under contractual data processing agreements that impose equivalent data protection obligations.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or substantially all of 578jili's assets, personal data may be transferred to the successor entity subject to equivalent privacy protections.

6 Data Retention

578jili retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Accounts: Account data, gaming activity records, and transaction history are retained for the duration of your active relationship with 578jili and for a minimum of five (5) years following account closure, as required by AMLA record-keeping obligations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the conclusion of any related investigation, in accordance with PAGCOR and AMLA requirements.
• Marketing Data: Data processed on the basis of consent for marketing purposes is retained until you withdraw your consent or for a maximum of two (2) years of inactivity, whichever is earlier.
• Support Communications: Live chat transcripts and email correspondence records are retained for a minimum of two (2) years for quality assurance and dispute resolution purposes.
• Technical Logs: Server and access logs are retained for ninety (90) days for security and operational purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 578jili's data disposal procedures.

7 Security Measures

578jili implements the following technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• TLS 1.2+ encryption for all data in transit between your device and the 578jili Platform.
• AES-256 encryption for sensitive data at rest in 578jili's database systems.
• Access controls limiting internal access to personal data on a strictly need-to-know basis, enforced through role-based permissions and multi-factor authentication for staff accounts.
• Regular security assessments, vulnerability scanning, and penetration testing of Platform infrastructure.
• PCI DSS-compliant third-party payment processing to ensure that full payment credentials are never stored or processed directly by 578jili's systems.
• Incident response procedures for the detection, containment, and notification of personal data breaches in accordance with NPC requirements.

While 578jili takes all reasonable precautions to protect your data, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your 578jili login credentials and for notifying us immediately of any suspected unauthorised access.

8 Cookies & Tracking Technologies

The 578jili Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session state, and collect anonymised usage analytics. The following cookie categories are used:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your logged-in session and remembering your account preferences. These cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect anonymised, aggregated data about how players use the 578jili Platform — pages visited, session duration, and navigation paths. This data helps us improve the Platform experience.
• Preference Cookies: Store your selected language, game filter settings, and display preferences to personalise your experience across sessions.

You may control non-essential cookie usage through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling strictly necessary cookies may prevent you from accessing your 578jili account. 578jili does not use third-party advertising cookies or sell cookie data to advertisers.

9 Your Data Privacy Rights

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 578jili:

To exercise any of these rights, contact 578jili's Data Privacy Officer through the Platform's 24/7 live chat. We will respond to all verified rights requests within fifteen (15) business days in accordance with NPC guidelines.

10 Minors & Age Restriction

The 578jili Platform is strictly restricted to individuals aged twenty-one (21) years and above. 578jili does not knowingly collect personal data from any person under the age of 21.

If 578jili discovers or is notified that personal data of a person under 21 years of age has been collected — whether through misrepresentation during registration or any other means — the relevant account will be immediately closed, all associated data will be deleted to the extent permitted by law, and the matter will be reported to the appropriate Philippine authority.

Parents and guardians who believe a minor may have created a 578jili account should contact our support team immediately via live chat for expedited account review and closure.

11 Cross-Border Data Transfers

Certain service providers that process data on behalf of 578jili — including cloud infrastructure providers and game content studios — may be located outside the Philippines. Where personal data is transferred outside of the Philippines, 578jili ensures that such transfers comply with Section 21 of RA 10173, which requires that the recipient country provides an adequate level of data protection or that appropriate contractual safeguards (such as standard data protection clauses) are in place.

578jili will not transfer personal data to countries or entities that do not provide adequate data protection guarantees without your explicit consent or unless required by applicable Philippine law.

12 Changes to This Policy

578jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When material changes are made, we will:

• Update the effective date at the top of this Policy;
• Post a prominent notice on the 578jili Platform; and
• Where required by law, notify registered players via their registered contact details before the changes take effect.

Your continued use of the 578jili Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you should cease using the Platform and may request account closure in accordance with Section 13.2 of the Terms and Conditions.

13 Contact Our Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact 578jili's Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 on the 578jili Platform — the fastest way to reach our privacy team for Filipino players.
• Email: [email protected] (displayed as plain text — not a clickable link)

Please include "Data Privacy Request" in the subject line of any written inquiry and provide sufficient information to allow us to verify your identity and locate your account. We aim to acknowledge all privacy requests within three (3) business days and to resolve them within fifteen (15) business days of verification.

For complaints that cannot be resolved directly with 578jili, you may escalate to the National Privacy Commission of the Philippines.